Privacy Policy

🔐 Privacy Policy

Company: CodeFlux
1. Overview
Your privacy matters to us. This Privacy Policy explains how CodeFlux collects, uses, and protects your personal and technical data.
We operate in compliance with the UK Data Protection Act 2018, the EU GDPR, and relevant international data privacy laws.
2. Information We Collect
We collect the following categories of information:

• Account data: name, email, company name, and payment details.

• Usage data: diagnostic logs, performance reports, activation IDs.

• Communications data: support requests, feedback forms, and live chat interactions.

We do not collect or store any client dataset or confidential project data processed within your environment.
3. Purpose of Data Processing
We use collected data for:

• Account verification and license activation.

• Product improvement and analytics.

• Billing and customer communication.

• Security monitoring and fraud prevention.

4. Data Retention
Personal data is retained only for as long as necessary to fulfil service obligations or legal requirements. Enterprise logs are anonymized and auto-purged every 90 days.
5. Data Protection & Encryption
All communications between your system and CodeFlux servers are encrypted using AES-256 and TLS 1.3 protocols.
Access to internal systems is strictly controlled through multi-factor authentication and internal security audits.
6. Your Rights
You may request:

• A copy of your stored data.

• Correction or deletion of personal information.

• Withdrawal of consent or account termination.

Requests should be submitted to Support@code-flux.ai and will be processed within 30 days.
7. Third-Party Integrations
CodeFlux uses trusted third-party services (e.g., payment processors, hosting providers) bound by strict confidentiality and GDPR compliance clauses.
8. Contact
Questions or data requests can be sent to Support@code-flux.ai.